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CUSTOMER PROFILING THAT ACCOUNTS FOR EARLY PRODUCT

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专利名称:CUSTOMER PROFILING THAT ACCOUNTS

FOR EARLY PRODUCT PROGRAMS

发明人:Heidi Lagares-Greenblatt申请号:US15860807申请日:20180103

公开号:US20190205902A1公开日:20190704

专利附图:

摘要:Aspects include identifying a customer that received a product as part of anearly product program. A document that describes the early product program isaccessed. Variables of the early product program are extracted based at least in part on

content of the document. Customer profile rules are created based at least in part onthe extracted variables. The customer profile rules are applied to a customer profile ofthe customer. The applying includes identifying issues in the customer profile of thecustomer that relate to the early product program. The customer profile of thecustomer is updated based at least in part on the applying. The updating includesflagging the identified issues as being related to the early product program.

申请人:International Business Machines Corporation

地址:Armonk NY US

国籍:US

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