专利内容由知识产权出版社提供
专利名称：SYSTEMS AND METHODS FOR THE
DYNAMIC PRESENTATION OF QUESTIONSAND/OR PROMPTS
发明人：Thomas F. Van Buskirk,Stephen A.
Ziele,Charles C. Williams,Krista LouiseMilholm,Robert Andrew McCarroll
申请号：US13865023申请日：20130417
公开号：US20140316997A1公开日：20141023
专利附图：
摘要：Aspects of the present disclosure describe systems and methods forgenerating and presenting providing one or more questions and/or prompts to acustomers that enable the customer to identify, diagnose, and/or resolve any technicalproblems the customer may currently be facing. Administrators may provide input to aninterface, such as a graphical user interface (“GUI”), to automatically develop, arrange,group, and/or generate the series of questions/prompts provided to the customer.Other interfaces may be generated to receive input corresponding to the questions fromother users and react to the input received from such users with appropriate responsesor further questions.
申请人：LEVEL 3 COMMUNICATIONS, LLC
地址：Broomfield CO US
国籍：US
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